Conflict Management & Alternative Dispute Resolution

- Listens/understands issues while remaining neutral  to the facts

- Assists to reframe issues & develop & help individuals evaluate options

- Guides/ coaches individuals to deal directly with other parties, including the use of resources of the organization

- Refers individuals to appropriate resolution resources & assists in surfacing issues to formal resolution channels

- Facilitates informal resolution processes

- Identifies issues & opportunities for systemic change for the organization

Organizational Needs Assessment

Optimal System Design and Implementation

Leadership and Management Training

Telephone and Email Support 

(Call for pricing)

- Work to assist a group in accomplishing the "content of their work," whatever that may be 

- Help group determine process & outcome 

- Non-biased group problem solving

- Open dialogue to promote participation

- Accomplish tasks for benefit of larger group

- Acts as recordkeeper of ideas

- Uses input from group to set agenda

- Manages difficult personalities in the group

- Nurtures group decision-making

- Rapport building 

Neutral Mediation of:

 -business to business conflict

 -business to consumer conflict

 -employer to employee conflict

Employment and labor disputes expertise

(Call for pricing)